Knowledge Base Article

Real Estate Software - ProGold i2 web site:

Real Estate Search Engine - web site:

Search Local Classifieds

Agent Tools web site: real estate agent software


Article ID: 4163

Subject: Missing Properties in

Last Modified: September 10, 2008


Applies to: (powered by


Issue: Properties entered in Pro Gold i2 appear on for the agents to view and edit. Knowledge of what is required for the properties to be available on can help prevent missing properties.


Cause: Missing information in Pro Gold i2 may cause properties to be unavailable in


          A Property must be assigned to an agent.

          The agent must be listed as the primary agent.

          The agent must be active for

          Perform a Full Sync with to ensure all properties have been sent.


Resolution: Address the setting that is causing the property to be unavailable on


          Open the property in Pro Gold i2 and verify that an agent has been selected on the property.

          Verify that the agent is listed as the primary agent.

          The primary agent must be active for in order to view the property on

-          Select Agent Information from the Properties Menu.

-          Find the agent in question.

-          Look in the bottom right area of the screen for a check in the VML Active checkbox.

-          If the box is unchecked, then the agent is not active for

          Perform a Full Sync.

-          In the Setup tab of Pro Gold i2, select the option.

-          Click the Synchronize Now button in the bottom left area to being the Sync. New and updated information will be sent to


References:   Below is a link you can use to get a copy of the latest user guide:


          Select the link

          View and print the Guide.  


Related articles: N/A


Keywords: Properties,, Missing, Unavailable, 4163

Search All Knowledgebase Articles (click here)

Company Info
  About Us
  Contact Us
  Login to My Account
  Create Account
  ViewMyListing 9ae
  Pro Gold i2
  Latest News

Home Page | Taro Systems, Inc.  | Terms  | FHEO Fair Housing and Equal Opportunity
© 2014 Taro Systems, Inc.