Real Estate Search Engine - ViewMyListing.com web site: www.viewmylisting.com
Search Local Classifieds www.viewmylisting.com/buy-sale-trade
Agent Tools web site: real estate agent software
Article ID: 4295
Subject: FAQ for Managing Agents on Company Website
Last Modified: December 14, 2010
Applies to: Pro Gold i2 3.xx/Company Website
Navigation: Pro Gold Main menu => Transactions menu => Agents and Offices menu => Agent Information icon
Summary: Agent information on company website is managed via Pro Gold i2. For more specific information on certain situations, see below for Frequently Asked Questions about agent information on the company website.
1. How do I remove an agent that is no longer with us?
Select the appropriate agent record in Pro Gold i2
Uncheck the Active checkbox in Commission Tab of Agent Information
Verify the that the VML Active box in the VML Tab of Agent Information is also unchecked
Click Save Agent button
Synchronize to ViewMyListing.com
− At Main Menu, select the ViewMyListing.com option
− Click the Synchronize icon
− Click the Synchronize Now button
− Wait for the synch to finish
2. How do I remove an agent when they are shown twice?
Check Pro Gold i2 for duplicate agent records
Click the Find button in the Agent Information icon
Type the last name of the person in the search field at bottom of dialog screen and see if more than one record shows up that belongs to the person in question
If not, search by first name
If you find two or more records for the agent, retrieve each record
Determine which one to use
− De-activate the record you dont want to use
− See question1 above
3. Why are there three agents shown at the top?
Top three agents based on new listings within the last 30 days will always be displayed at the top of the agent tab on the company website
4. Can we show all the agents one just one page?
5. Where does agent profile information populate from?
It can come from two sources:
− The Profile section from the Agents ViewMyListing.com account
− The Biography/Personal Profile field in VML Tab of the agent information record in Pro Gold i2
6. How do I get more information on the agent?
Click agent photo to display agent profile information on the company webpage
Click the URL to access the agents VML webpage
7. How do I upload an agent photo for the company website or ViewMyListing.com?
Agent photos must be added via the agents ViewMyListing.com account
Enter your User Name and Password and login to ViewMyListing.com
Click on the Edit option in the My Profile section to update your profile
Click on the Upload Photo link
Use the Browse button to search for a picture to upload to ViewMyListing.com
Double click on the desired photo
Click the Upload button to save the photo to ViewMyListing.com
When the photo finished loading, you will return to the profile edit page. Click the Save Profile link to save the changes
References: Below is a link you can use to access Enhancement HelpNet Center resources, which includes the Knowledge Base Article (KBA) Library, Pro Gold i2 Documentation, and Training Webcasts:
The Enhancement HelpNet links are located on the right side of the web page.
Related articles: N/A
Keywords: Agents, Company, Frequently Asked Questions, FAQ, Manage, Photo, Profile, Website, 4295