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Article ID:      4276

Subject:        Install Pro Gold i2 on a Workstation and Relink via Registration Code

Last Modified:  April 27 , 2013

Applies to:   Pro Gold i2 3.xx

Purpose:  To facilitate the installation of Pro Gold i2. 

Procedure:  Follow the steps below to install Pro Gold i2 on a new PC.  The steps must be performed in the order they are listed.

•         Step 1:  Apply Latest Windows Updates:

-  Pro Gold i2 uses various features and functionalities within Microsoft Office it is imperative that the latest updates be downloaded and fully installed on the PC before initiating the installation process

-  Open the browser (e.g. Internet Explorer) and use the following links to access the Windows Updates site:

            Windows 7 => http://windows.microsoft.com/en-US/windows7/products/features/windows-update

            Windows Vista => http://windows.microsoft.com/en-US/windows-vista/Install-Windows-updates

            Windows XP => http://www.update.microsoft.com/microsoftupdate/v6/default.aspx?ln=en-us

•         Step 2:  Temporarily disable User Account Control (UAC) setting:

-  The User Account Control (UAC) setting must be temporarily disabled for the Pro Gold i2 installation process to complete successfully:

•   Windows 7:

*   Go to User Account Control Settings

*   Type in UAC, or go to the System and Security applet

*   Click on the "Change User Account Control Settings" link

*   To turn off UAC, move the slider to the Never notify position, and then click OK

*   If you're prompted for an administrator password or confirmation, type the password or provide confirmation

*   You will need to restart your computer for UAC to be turned off

•   Windows Vista:

*   Go to User Account Control Settings

*   Launch MSCONFIG by from the Run menu

*   Click on the Tools tab

*   Scroll down till you find "Disable UAC"

*   Click on that line and press the Launch button

*   A CMD window will open. When the command is done, you can close the window

*   Close MSCONFIG (You need to reboot the computer for changes to apply)

•   Windows XP:

*   Proceed to Step 3

•         Step 3:  Download and install Pro Gold i2:

-  You must use an administrator account or one with admin privileges to perform the installation

-  Open the browser (e.g. Internet Explorer) and enter the download link to initiate the download:

 Link not Available (Must have current Enhancement Helpnet Subscription)

-   Check taskbar for download option as some browser settings will not display the file download screen in

             front of the browser page

-   Use the Run option to initiate the download

-   Allow any security prompts that display

-   At the Registration screen select the Workstation option (Since this PC "Does Not” host the database)

-   When the installation finishes and opens Pro Gold i2, you will see the Database Activation screen

-   The PC is now ready to link to the database

•         Step 4:  Link workstation to an existing database:

-  Launch Pro Gold i2 and link it to the database via the Database Activation screen

-  Select the database option:  “I have a registration code and want to connect to an existing database.”

-  Registration Code is:  xxxxxxxx

•   Note:  Enter your registration code (See Enhancement Helpnet support e-mail for registration code)

-  Click Connect button to activate and launch Pro Gold

-  Login and verify data and front end

References:   Below is a link you can use to access Enhancement HelpNet Center resources, which includes

   http://secured.progoldi2.com/webcast.aspx

•          The Enhancement HelpNet links are located on the right side of the web page.

Related articles:  N/A

Keywords:   Install, Installation, Registration Code, Workstation, 4276