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Article ID: 4254
Subject: How to Edit a Closed Property
Last Modified: October 16, 2009
Applies to: Pro Gold i2 3.xx
Purpose: When a property is closed in Pro Gold, it is automatically locked to prevent accidental changes to the property record. This occurs whether the property was closed by Pro Gold at the end of the commission process, or it closed is manually selected.
Procedure: The steps for editing a closed property are explained below.
Step 1: Log into Pro Gold
Step 2: Main Menu => Transactions option => Click the Work with Properties icon
Step 3: Select the property that needs to be edited from the Search screen
Step 4: In the upper right corner of the property record, click on the Unlock icon to unlock the property
Step 5: When the necessary changes to the property record are made, click the Save button to save the changes and re-lock the property record
a. Note: The property will not re-lock if the property status was changed to something other than Closed
Additional Information: Below is a link you can use to access Enhancement HelpNet Center resources, which includes the Knowledge Base Article (KBA) Library, Pro Gold i2 Documentation, and Training Webcasts:
• The Enhancement HelpNet links are located on the right side of the web page.
Related articles: N/A
Keywords: Closed Property, Change Locked Properties, Unlock, Lock, Edit, 4254