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Article ID:                  4250

Subject:                    Submitting a Proposal Request for Fee-Based Custom Programming

Last Modified:         October 16, 2013

Applies to:                Pro Gold i2 3.xx

Purpose:   While Pro Gold is a complete front and back office solution, there are times when customers would like to make a change to the system. Whether the change is for a new report, alteration of an existing report, or a change to the program itself, a detailed request must be submitted to Taro Systems, Inc.

Procedure:  The steps for submitting a proposal request are explained below.

Step 1: Clearly define the scope of the project, providing screen mock-ups and sample report formats (including titles, headings, totals, etc) where applicable. Be as detailed as possible.

Step 2: Email the request to support@taronetwork.com or fax the request to (616) 940-2893.

Step 3: The Programming Department will review the request to determine its feasibility before providing the requestor with a proposal for the cost of the change or a notification that the request cannot be filled.

Additional Information:   Below is a link you can use to access Enhancement HelpNet Center resources, which includes the Knowledge Base Article (KBA) Library, Pro Gold i2 Documentation, and Training Webcasts:

   http://secured.progoldi2.com

•          The Enhancement HelpNet links are located on the right side of the web page.

Related articles: N/A

Keywords:  Request, Programming, Program Change, Modification, Modify Report, New Proposal, User Suggestion, 4250