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Article ID:                  4248

Subject:                    How to Add a New Office for Realogy Single Entry

Last Modified:         October 16, 2013

Applies to:                Pro Gold i2 3.xx

Summary:   When a company is setup for Single Entry through Pro Gold, all of the requested offices are initialized during the blackout. If an office was not included in the initialization or a new office is added to the company, then the office must be initialized to be able to report to Crest through Single Entry.

Procedure:  Actions required to have a new office report to Crest through Single Entry:

Step 1:  Notify the Crest Helpdesk that a new office needs to be initialized and request an initialization file for that office

Step 2: Contact Taro Systems’ Enhancement HelpNet Center to schedule the office initialization

a.   Note: There may be a fee for the initialization è Contact Taro Systems at 888-500-9315

b.   The initialization can be performed before or after data for the new office is entered into Pro Gold

c.   NO information for that office will be sent to Crest until the initialization for the office takes place

Additional Information:   Below is a link you can use to access Enhancement HelpNet Center resources, which includes the Knowledge Base Article (KBA) Library, Pro Gold i2 Documentation, and Training Webcasts:

   http://secured.progoldi2.com

•          The Enhancement HelpNet links are located on the right side of the web page.

Related articles: N/A

Keywords:  New Office, Crest, Realogy Single Entry, Add Branch, Initialize, Initialization, 4248