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Article ID: 4199
Subject: Setting up User Accounts/Permissions in Pro Gold XP 2.0
Last Modified: August 18, 2013
Applies to: Pro Gold XP 2.0
Issue: Access to certain areas of the system can be limited in Pro Gold XP. When a User ID is set up, a user can have access to the entire program, or certain parts. Once a user profile is setup, the user will login to Pro Gold XP with a username and password that will determine what parts of the program they can access.
Resolution: Below are the steps to setup security settings and create user accounts in Pro Gold XP.
Super account
- Note: The Super login is the default master ID. By default, there is no password assigned to the Super account. A password should be assigned and given only to those users who should have unrestricted access to Pro Gold XP.
- Select the Setup Tab and click on the Change Company Info icon.
- Select the Security Tab.
- Verify that Super is listed in the User Name field.
- Click Change Password.
- Enter the desired password in the field.
- Click Ok.
Create a New User Account
- Select the Setup Tab and click on the Change Company Info icon.
- Select the Security Tab.
- Click New User.
- Enter a name for the user profile in the User Name field.
Note: It is recommended to use the position/billet name for the user name versus using a persons name (Example: Front Desk). If there is a personnel change, the password can simply be reset.
- Click Change Password and enter the password that will be used for the user name.
- Use the Area drop down to select areas of Pro Gold XP that the user will be able to access.
Note: If a user has access to more than one tab, then each tab must be selected and added to the user account.
See below for important information on certain Select Area options.
- A new line will appear to select another area of access.
- Finish adding all of the areas for access to the user account.
To remove an access area, click the red x next to the option.
- Click Save User to save the profile.
-
Select Area Options
- Banking Tab
When the Banking Tab is selected, a bank account must also be assigned.
If the user is to be given access to multiple bank accounts, the Banking Tab must be added with each bank account. (IE: For 2 bank accounts, the Banking Tab would be added to the user account twice; one entry with each bank account assigned.)
- Property System Tab
Full: Full access to the property tab, including property information, deduction, commission plan and agent setup, and commission processing.
° Note: If a user is not given access to the Setup Tab, they will have limited access to certain options in the Properties Tab- Work with Properties full access, Property Reports, Batch Marketing and Check List Calendar.
Restricted: limited access to the Property tab- Work with Properties limited access (no commission details or commission tree access), Property Reports, Batch Marketing and Checklist Calendar.
Read Only: limited access to the Property tab- Work with Properties Read-Only access (showings and marketing can be edited), Property Reports, Batch Marketing and Checklist Calendar.
- Setup Tab
Full: full access to the Setup Tab.
Restricted: access to all of the Setup Tab, except the ability to edit/view user accounts/permissions (Security).
References: Below is a link you can use to access Enhancement HelpNet Center resources, which includes the Knowledge Base Article (KBA) Library, Pro Gold XP Documentation, and Training Webcasts:
The Enhancement HelpNet links are located on the right side of the web page.
Related articles: 4198
Keywords: User access, ID Accounts, Security permissions, 4197