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Article ID:                  4181

Subject:                    How to Process a Zero Dollar ($0.00) Commission

Last Modified:         January 22, 2013


Applies to:                Pro Gold i2 2.0, 3.0


Issue:  Commission checks are processed via the property record in Pro Gold i2.  The commission check transaction is initiated/generated from the property record and assigned to the bank account in Pro Gold that is assigned to the agent. A zero dollar ($ 0.00) commission can be processed in Pro Gold i2 when deductions need to be calculated and paid, but the agent receives no commission.


Resolution:  Process a Zero Dollar ($ 0.00) commission


          Setup the commission as a normal Pending transaction

-          Verify that the proper information is entered into the property record

-          Property Tab: Pay special attention to the Sales Price, Property Status, and Co-Op Agent/Office

-          Agent Tab: Ensure the correct agent(s) and sides are selected

          Note: If more than one agent is selected for a side, ensure the Total Units equals exactly 1

          Select the Commission Tree Tab to begin processing commission

-          Verify the “Gross Commission” or “Commission Rate” for the overall deal

-          Change the “Gross Commission” or “Commission Rate” if the default amount is not correct

-          If default Ok, click the Populate Commission Tree button to populate the commission tree with the default percent and deduction settings

          Note: Pro Gold i2 automatically assigns 50% to the Listing Side and 50% to the Selling Side, but the split between the sides can be overridden manually

-          Verify/apply company deductions as necessary (Franchise clients may apply company level franchise deductions)

-          Click Auto Calculate button to calculate the split

          Go to Agent Tab and verify the split results

-          Manually change the percentage (“PCT” field) to 0 to override the plan split for this transaction

-          Pro Gold 2.0 clients must change the amount in the Gross Comm. field to 0

-          Verify Units and Volume (zero out these parameters at this point if the transaction does not apply to production figures)

          Return to Commission Tree Tab and select Process Commissions button and complete as normal

-          The agent will be given $0.00 for commission for this transaction

-          Pro Gold will create a $0.00 check for the agent

-          The check can be deleted by going into the commission checkbook and deleting the $0.00 check created


References:   Below is a link you can use to access Enhancement HelpNet Center resources, which includes the Knowledge Base Article (KBA) Library, Pro Gold i2 Documentation, and Training Webcasts:



          The Enhancement HelpNet links are located on the right side of the web page.


Related articles: N/A


Keywords: Zero Dollar Commission, $ 0.00, Processing Closing, No Agent Check, Change Percent, Override Split, 4181

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