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Article ID:                  4174

Subject:                    Correct an Erroneous Accounts Payable (A/P) Payment

Last Modified:         October 6, 2013


Applies to:                Pro Gold i2 3.xx


Purpose: The Payables Tab in Pro Gold i2 is used to enter and pay vendor bills. When an incorrect payment is made on a bill, the incorrect payment must be deleted from the bill before the payment can be corrected.


Procedure: Delete the erroneous payment via the Enter and Pay One Bill icon on the Accounting => Vendors menu before making a new payment:


•          Main Menu => Accounting => Vendors menu and select the Enter and Pay One Bill icon

•          Enter vendor in search box at the bottom of the screen to search for the bill that needs correction

•          On the Search screen, select the bill and click the Select button to bring up the bill

-          The bill can also be accessed through the Checks or Adjustments option in the Banking Tab. View the bill payment that was made and click the Pencil icon next to the red Bill Payment notation located near the top of the payment

•          Located the payment information at the bottom of the bill

•          If the bill shows “Paid” at the bottom left area of the screen, uncheck the Paid Payments option

•          Delete the erroneous payment by clicking the red “X” next to the payment

•          Click “Ok” when the “Are You Sure You Want to Delete this Bill Payment?” message appears to continue with the payment deletion

•          A message appears to verify the payment deletion

-          If the payment was a check, then Pro Gold i2 will void the check

-          If the payment was an Adjustment (for example, an electronic payment), then Pro Gold i2 will delete the Adjustment

•          The payment will be removed from the bill and a new payment can be made, if needed


References:   Below is a link you can use to access Enhancement HelpNet Center resources, which includes the Knowledge Base Article (KBA) Library, Pro Gold i2 Documentation, and Training Webcasts:



•          The Enhancement HelpNet links are located on the right side of the web page.


Related articles: N/A


Keywords: Payment Error, 4174, Payables, Fix, Correct A/P

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