Knowledge Base Article

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Article ID:                  4161

Subject:                    Managing Media in Pro Gold i2 3.0 for SingleEntry

Last Modified:         November 17, 2013

Applies to:                Pro Gold i2 3.xx

Purpose:   In order for a property to appear on the brand websites, Century21.com, ColdwellBanker.com, or ERA.com, pictures must be submitted to CrestEDG. Most MLS feeds bring images into Pro Gold i2; however there are times that image information needs to be managed in Pro Gold i2.

Procedure:  Actions required to manage images in Pro Gold i2.

•          Step 1:  Manually Adding Images into Pro Gold i2

-     Main Menu, => Transactions

-     Click the Work with Properties icon

-     Select the property that needs images added

-     Click on the Images button in the right area of the screen

-     To add a new image, click on the Plus icon at the top of the screen

-     Enter in a Short Description and Caption. (Note: both fields are required.)

-     Browse to the location of the image and select it

•          Photo Orientation determines how the photo will be displayed

•          Change Sequence allows the order of the pictures to be altered. Pictures will automatically be displayed in the order they are added

-     Click the Save icon at the top of the screen to save the image

-     To add another photo, click on the Plus icon and follow the rest of the steps

-     When the last image is added, click Save and close out of the screen

-     Note: Link to Virtual Tours can also be added in the Images area. For more information on adding a Virtual Tour link in Pro Gold i2, see Knowledge Base Article 4219

•          Step 2:  Re-sequencing Photos:

-     Only the first 8 images listed in Pro Gold i2 will be sent to Crest EDG

-     To alter which images will be sent to Crest EDG, the sequence of the images must be altered

-     Select an image, by clicking on the image picture at the bottom of the screen

-     In the Change Sequence field, select the position that the selected image should appear in

-     Click the Save icon at the top of the screen to save the changes

•          Step 3:  Deleting Photos:

-     Go to property

-     Click the Images button on right

-     Select the photo you want to delete (click on the image at the bottom of the media screen)

-     Click the Red X near the Save Data icon at the top of the Media screen

-     Select Yes to the “Do you wish to delete this picture prompt”

-     Wait for photo to disappear

-     Click the Red X in upper right corner of the media screen to close and exit the Media screen

•          Step 4:  Image Business Rule Violations:

-     Image records must have a Short Description and Caption filled out

-     To ensure that the new information is sent to CrestEDG on the next submission, click the Save button on the property and satisfy any business rule violations that appear

-     Note: Submission reports need to be monitored for errors:  Photos will not be submit if:

-     (1)  The property that it relates to has any business rule violations on the Transaction Batch

-     (2)  Image records have any business rule violations on the Media Batch

•          Step 5:  Photo Submission to Crest:

-     Photos do not transmit to Crest until the property record they relate to successfully transmits to Crest

-     Note 1:  All Crest submission business rule violations must be corrected on the property record (i.e. Transactions Batch) before photos can start transmitting

-     Once a property successfully submits to Crest, photos will automatically begin transmitting to Crest

-     Note 2:  All Crest business rule violations must be corrected on the image records (i.e., Media Batch) before photos can be accepted

-     No photos in property record on Crest:  If the property has successfully transmitted to Crest and there are no media submission errors, contact the Crest Help Desk

•          Photos by Property Report: The report shows a list of properties with or without images

-     In the Property Reports option of the Properties Menu, select the Photos by Property Report

-     Select the Criteria to show properties With or Without Images

-     Print or Preview the report to see the number of images per property or properties without images

References:   Below is a link you can use to access Enhancement HelpNet Center resources, which includes the Knowledge Base Article (KBA) Library, Pro Gold i2 Documentation, and Training Webcasts:

   http://secured.progoldi2.com

•          The Enhancement HelpNet links are located on the right side of the web page.  

Related articles: 4091

Keywords:  Crest Submission, Delete Images, Media, Pictures, Photos, Single Entry, Transactions, 4161