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Article ID: 4145
Subject: Voiding an Escrow Check
Last Modified: August 13, 2013
Applies to: Pro Gold i2 2.0, 3.0
Issue: Escrow check is created or issued, but needs to be voided. All escrow transactions are mapped to a property record. As a result, the transaction must be initiated from the property record in order for the Property ID to automatically populate on the transaction. Therefore, the action to VOID a check should be accomplished via the property that it was issued from.
Resolution: Actions required to VOID an escrow check:
• Go to property record
• Select Escrow Banking button
• Will open the Adjustment Tab in the bank account
• Click on the Checks Tab
• Select the Find button and enter the number of the check # in the search box at bottom of Search screen
• Click OK button and it will bring up the check
• If check is Posted, must Unpost it in order to open the VOID box
• Click VOID box (VOID will display in big letters across the check)
• Click Done button to return to property and verify results and print escrow journal
• Select Escrow Check button if a new replacement check is needed or Done button to close property area
References: Below is a link you can use to access Enhancement HelpNet Center resources, which includes the Knowledge Base Article (KBA) Library, Pro Gold i2 Documentation, and Training Webcasts:
• The Enhancement HelpNet links are located on the right side of the web page.
Related articles: N/A
Keywords: Property Banking, Earnest Money, Trust Account, Escrow Check, Void, 4145