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Article ID: 4071

Subject: Missing Icons in Pro Gold XP 2.0 Menus (Missing Themes Files)

Last Modified: April 16, 2013

 

Applies to: Pro Gold XP 2.xx

 

Purpose: During the upgrade of Pro Gold XP to a new version, the Themes files can be missed. These missing files cause a failure of the main menu icons to appear.

 

Procedure: Follow the steps below to download and run the Themes file:

 

          Click on the link below to access the themes2-0.exe file

 

http://www.taronetwork.com/pg2002/download/themes2-0.exe

 

          Save the file to the Pro Gold XP folder (This is usually located in C:\Program Files\ProGold)

          Go to the Pro Gold XP folder and locate the themes2-0.exe file

          Double click on the filename to extract the files

          The extraction will create a Themes folder in the Pro Gold XP folder with the missing files

          Repeat the process for all workstations that are having the problem

 

References:   Below is a link you can use to access Enhancement HelpNet Center resources, which includes the Knowledge Base Article (KBA) Library, Pro Gold XP Documentation, and Training Webcasts:

 

http://secured.progoldi2.com/webcast.aspx

 

          The Enhancement HelpNet links are located on the right side of the web page.

 

Related articles: N/A

 

Keywords: Themes, Blank, Missing, Icons, Menu, 2.0, 4071


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