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Article ID:                  4071

Subject:                    Missing Icons in Pro Gold XP 2.0 Menus (Missing Themes Files)

Last Modified:         April 16, 2013

Applies to:                Pro Gold XP 2.xx

Purpose:  During the upgrade of Pro Gold XP to a new version, the Themes files can be missed. These missing files cause a failure of the main menu icons to appear.

Procedure:  Follow the steps below to download and run the Themes file:

•          Click on the link below to access the themes2-0.exe file

http://www.taronetwork.com/pg2002/download/themes2-0.exe

•          Save the file to the Pro Gold XP folder (This is usually located in C:\Program Files\ProGold)

•          Go to the Pro Gold XP folder and locate the themes2-0.exe file

•          Double click on the filename to extract the files

•          The extraction will create a Themes folder in the Pro Gold XP folder with the missing files

•          Repeat the process for all workstations that are having the problem

References:   Below is a link you can use to access Enhancement HelpNet Center resources, which includes the Knowledge Base Article (KBA) Library, Pro Gold XP Documentation, and Training Webcasts:

   http://secured.progoldi2.com/webcast.aspx

•          The Enhancement HelpNet links are located on the right side of the web page.  

Related articles: N/A

Keywords: Themes, Blank, Missing, Icons, Menu, 2.0, 4071